Privacy Policy

Privacy Policy

DiaboloYoYos Takes Your Privacy Seriously

We treat any information you provide us with the utmost care. Below we’ve described what information we collect from you, how we use it and how we protect it. We also explain your rights to have this information deleted.

We’ve made this page as simple and easy to read as possible but if for any reason you want a real person to explain this all to you, feel free to contact us and we will be happy to run through it all with you.

What Information We Collect (and why we collect it!)

When you place an order or interact in other ways with the DiaboloYoYos website, you will probably submit some personal data, for example; your name, phone number, postal address, email address, contact and bank/credit card details. We store most of this information to help us fulfill orders quickly and efficiently and to speed up repeat orders.

However, we DO NOT store any of your credit or debit card details. Your card details are encrypted using the SSL certificate – the latest technology (256-bit) when you enter them into our site and they are then transmitted directly and securely to our processing bank. At no time do we see your card details or hold them on any of our systems. This is for security reasons and to ensure your complete peace of mind.

What We Do With The Information We Collect

Basically, nothing other than the services you directly requested from us (eg: as delivering an order or tracking a parcel). WE WILL NEVER PASS ON YOUR DETAILS TO ANY OTHER COMPANY. We hate SPAM as much as you do, and we are committed to ensuring none ever comes about, as a result, our actions. We do have a monthly newsletter you are free to sign up for if you want, and if you do decide to try it out you can easily unsubscribe at any time.

How We Protect Your Data

As previously mentioned, we do not store credit or debit card data. Only your name, address and other less sensitive data are stored in our server databases. Our web servers are not stored in our building, they are located in a purpose built the high-security data center which benefits from 24hr security personnel as well as the standard CCTV and big spiky fences.

Security doesn’t stop there: the actual servers are locked within a caged rack within the datacentre to which only we hold the combination. Electronic entry is similarly well protected in the form of a variety of hardware and software firewalls with high-security SSH being the main communication channel to the Operating System. So to sum up, your data is safe.

If You Prefer Us To Not Hold Any Information On You

If you would prefer us to delete your details from our system, we will happily do so, however, by doing so you also void all product guarantees as we will be unable to find your order on our system.

If you require any further info on our privacy policy, please feel free to contact us via email: [email protected]

The DiaboloYoYos team

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